The clear part
Upfront terms, so the only thing on your mind is the work itself.
Harmony Hub Counseling is a private-pay (out-of-pocket) practice. Payment is processed securely by card through the client portal.
Keeping a card on file makes this automatic — you won't need to handle payment at the time of your session.
Your appointment time is reserved specifically for you. Because that time can't be offered to someone else on short notice, the following applies:
To cancel or reschedule, use your client portal or reach out as early as you can. Life happens — if something urgent comes up, get in touch and it'll be handled with care.
All new clients begin with an initial intake session before ongoing individual or family sessions.
All sessions are held by secure telehealth, available anywhere in Florida. A limited number of sliding-scale spots are available for financial hardship — please ask during your consult.
Harmony Hub Counseling doesn't bill insurance directly. Paying out of pocket means greater privacy and no diagnosis on your insurance record.
If you have out-of-network benefits, a superbill (an itemized receipt) is available on request to submit to your insurer for possible reimbursement. Reimbursement is determined by your insurer, not this practice.
Your privacy is protected in accordance with HIPAA and applicable Florida law. What you discuss in session is confidential, and your records are never sold or used for marketing.
This practice uses SimplePractice, a HIPAA-compliant platform built for healthcare providers, for scheduling, intake paperwork, records, secure messaging, telehealth video, and payments. Your information is encrypted and managed through that secure client portal.
Before your first session, you'll receive a Notice of Privacy Practices explaining, in full, how your health information may be used and disclosed, and your rights. Confidentiality is protected by law, with limited exceptions that are explained in full in that notice.
By using this website, you agree to the following. This site provides general information about Harmony Hub Counseling and a way to request services. It is offered as-is, for informational purposes only.
Not medical advice. Nothing on this site is intended as medical, psychological, or clinical advice for your specific situation, and it should not be relied on as such. Always seek the guidance of a qualified professional with any questions about your mental health.
Not for emergencies. This website and its contact forms are not monitored in real time and must never be used for urgent or emergency needs. If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline), call 911, or go to your nearest emergency room.
Telehealth & Florida scope. Services are provided via secure telehealth to clients located in Florida, where Michelle Robaina is licensed (LMHC). Use of this site does not guarantee availability or acceptance as a client.
Communication. As noted above, standard email and text are not secure. Please do not send protected health information or sensitive clinical details through this website, email, or text — use the SimplePractice portal for anything sensitive.
Third-party links & tools. This site relies on SimplePractice for scheduling, payments, and the client portal, and may link to outside resources. Harmony Hub Counseling is not responsible for the content or practices of third-party websites or services.
Intellectual property. The text, design, and branding on this site are the property of Harmony Hub Counseling and may not be copied or reused without permission.
Limitation of liability. To the fullest extent permitted by law, Harmony Hub Counseling is not liable for any damages arising from your use of, or inability to use, this website.
Governing law. These terms are governed by the laws of the State of Florida. We may update them from time to time; the date below reflects the latest revision.
If anything here is unclear, ask before your first session — it's always better to have questions answered up front.
Call (786) 218-7689
Email hello@harmonyhub.health
Last updated: June 2026 · These policies are part of the client agreement you'll review when booking. In a crisis or medical emergency, call 988 (Suicide & Crisis Lifeline) or 911.
